![]() I was hopeful it would, as this is the first suggestion I have seen online that addresses the idea of essentially disabling the default display by closing the lid of the Surface Book. How or where would I check this?Īlozzy - I have tried your suggested solution, but unfortunately it did not work for me. Thanks to Bart Jacobs and Alozzy for responding to my original question from earlier this year. Sorry for the delay in following up on this post.īart Jacobs - I do not know if the published desktop is configured to always launch in full screen, but I have to assume it is, based upon the fact that it is doing so. I would be grateful for any ideas or suggestions for potential solutions. I have tried all three options with no success. I am running what I believe is the latest version of the Citrix Workspace app, 19.2.0.10(1902). Within the advanced preferences of the Citrix Workspace application, there is a 'High DPI' section with three possible settings (Yes, No, Let operating system decide). I usually have to force close the window in order to exit, as there's no way to click on the 'Start' menu. The start menu bar isn't positioned correctly and the mouse position is wrong, meaning the active area is 2-3 inches away from where I click. If I press the Shift-F2 keys, the Citrix desktop switches to windowed mode, allowing me to resize and move the window to just one monitor, but the desktop is messed up and unusable, presumably due to the difference in resolution and/or DPI. However, the remote desktop session always opens in full screen mode and spans across all three monitors, which is NOT what I want. The stand-alone Citrix applications that I run via direct shortcut stay windowed and running only on one monitor, as desired and expected. ![]() ![]() Our company runs several applications within the Citrix environment, so in addition to my normal desktop applications, there are several programs that I need to run from either a direct Citrix shortcut, or via Citrix remote desktop, which I believe is running Windows 7. In the display settings, I have the 'Change size of text, apps and other items' parameter within the 'Scale and Layout' section in the Display properties set to 100% for these two secondary displays. I have read elsewhere that one of the suggestions is to set the resolution of all monitors the same, but I do NOT want to change the native resolution on the Surface Book to match the secondary monitors and replacing those monitors simply isn't an option. I use a Surface Dock, which is connected to a full-size keyboard and mouse, portal SSD drive and two identical Viewsonic external LCD monitors.īoth monitors are running at a resolution of 1920x1080. In the display settings, I have the 'Change size of text, apps and other items' parameter within the 'Scale and Layout' section in the Display properties set to 200% for the primary display. I have a Microsoft Surface Book running Windows 10 Pro with a native resolution of 3000x2000. I believe I read somewhere that using multiple monitors with different resolutions is not officially supported by Citrix, but I'm hoping someone has a work-around, as nothing I have found seems to solve my issue and the Citrix Workspace application is mostly useless for me at this point. Tried on bios and ubuntu live still same problems.I've searched through the various support forums here and on other sites and have found that other users have experienced similar problems to mine, but I haven't found anyone with the same exact problem. I cleaned every key on the keyboard to make sure there is nothing stuck under any key. ![]() This method doesn't fix the keys that don't work on the laptop takes time because i don't know what's the exact solution and have to try my luck. To fix the wrong characters i have to tap shift, numlock,alt,ctrl multible times on the external keyboard. The wrong characters thing happens on the external keyboard too. Spacebar, main enter key, ctrl, shift, alt, numlock, f11, f3, a, s, d > not working on the laptop keyboard but work on the external keyboard Not my first time cleaning and i even used more hard methods before with no problem.ĭid many solutions on google and now some keys doesn't work and others types wrong characters even when i use external keyboard. Yesterday i cleaned the keyboard with a tissue paper with very slight amount of water on it then the keyboard messed up and some keys typed duplicated characters, for example when i press 1 it types 2 and 3. keys do wrong functions and some keys don't even work. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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